If a query that usually runs very quickly suddenly takes much longer, then it's possible your database is dealing with some other load e.g. it's currently processing something else, like another query. 

We recommend waiting a few minutes, and then trying again. 


Each Trevor user can only run one query at a time. If you have multiple Trevor tabs open in your browser, then starting a new query will prevent any others from running.


Still being slow?

We're on standby to help! To chat with us, click the blue Intercom button in the bottom right of Trevor's interface.

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